The Top 5 Best Questions to Ask Your Roofing Contractor

When it comes to roof repairs or replacements, hiring the right roofing contractor is crucial. The roof is one of the most important aspects of your home, and it needs to be installed or repaired properly to ensure the safety and longevity of your house.

But how do you know if a roofer is the right fit for your project? Asking the right questions can help you make an informed decision and avoid common pitfalls.

Here are the top 5 questions you should ask your roofer before starting any work.

Customer speaking to Dale's Roofing employee while work is conducted on his home

1. Mr./Ms. Roofing Contractor, Are You Licensed and Insured?

The first and most important question to ask any roofer is if they are licensed and insured. A legitimate roofing company will have the proper licenses to operate in your state and carry insurance to protect both their workers and your property.

  • Why It’s Important: Licensing ensures that the roofer has met the required standards and follows industry regulations. Insurance, on the other hand, protects you from being held liable in case of accidents or damages during the roofing process. Without proper insurance, you might end up facing significant financial risks.
  • Tip: Ask to see copies of their license and insurance certificates. Don’t just take their word for it!

2. What Kind of Warranty Do You Offer?

A roofing project is a significant investment, and you want to be sure that you’re protected if something goes wrong.

Asking about the type of roof warranty a roofer offers is essential for understanding the level of protection you will receive after the job is done. There are generally two types of warranties: a workmanship warranty and a manufacturer’s warranty.

  • Why It’s Important: A workmanship warranty covers the roofer’s labor, while a manufacturer’s warranty covers the materials used. A reputable roofer will stand behind their work with a strong warranty. Make sure you get the details in writing, including the length of coverage and what is included.
  • Tip: Find out if the warranty is transferable in case you sell your home, as this can be a selling point for potential buyers.
Underlayment of a roof

3. Can You Provide References or Examples of Past Work?

Seeing is believing. A reliable roofing contractor should have a portfolio of previous jobs they have completed. Additionally, they should be able to provide references from past clients who were satisfied with their work.

  • Why It’s Important: Checking references and looking at previous work helps you gauge the roofer’s expertise and customer satisfaction. It also gives you a sense of their quality standards and reliability. Don’t hesitate to contact their references to ask about their experience, including any issues that arose and how they were resolved.
  • Tip: Look for online reviews as well. Sites like Google and Yelp can give you more insights into the company’s reputation.

4. What is Your Safety Protocol?

Roofing is a dangerous job, and safety should be a top priority for any roofer. It’s essential to ask about the safety measures the contractor takes to protect both their crew and your property.

  • Why It’s Important: A roofer with strong safety protocols reduces the risk of accidents, which can lead to costly delays or damage. They should follow OSHA (Occupational Safety and Health Administration) standards, use proper equipment, and have trained staff who know how to work safely at heights.
  • Tip: Ask if they have a safety plan in place for your specific project and how they intend to minimize disruption to your home and yard.

5. What Will the Cleanup Process Look Like?

Once the roofing job is done, there’s usually debris, old shingles, and nails scattered around. A responsible roofing company should include cleanup in their services to leave your property in the same condition they found it.

  • Why It’s Important: Post-job cleanup is essential for safety and aesthetics. You don’t want to be stuck picking up nails or having your landscaping damaged after the crew leaves. The roofer should use tools like magnetic sweepers to ensure no nails or debris are left behind.
  • Tip: Confirm that cleanup is part of the contract and find out how long the process will take.
Laying shingles on a roof

Why Choosing the Right Roofer Matters

Roofing projects are a major investment, and hiring the right contractor can save you from future headaches. This checklist will help you identify a roofer who is experienced, reliable, and trustworthy.

  • Verify that your roofer is licensed and insured.
  • Always ask about the warranties offered for workmanship and materials.
  • Request references or examples of past work.
  • Ensure the roofer follows strict safety protocols.
  • Confirm that a thorough cleanup is part of the project.

By asking these questions, you’ll ensure that you’re hiring a contractor who values professionalism, safety, and quality work. Your roof is an essential part of your home—choose wisely!

At Dale’s Roofing, we take pride in answering all your questions thoroughly and professionally because we believe in building trust with our clients from the start.

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